Shipping policy
At HIBA HERBS™, we aim to deliver your orders safely and as quickly as possible. Please read our shipping policy below to understand how and when your order will be delivered.
1. Order Processing Time
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All orders are processed within 24 hours after order confirmation
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Orders placed on weekends or public holidays may be processed on the next working day
2. Shipping & Delivery Timeline
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Estimated delivery time is minimum 2 days and maximum 4 days from the date of dispatch
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Delivery timelines may vary depending on location, courier partner, and external factors
While we strive to deliver within the given timeframe, occasional delays may occur due to unforeseen circumstances.
3. Shipping Coverage
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We currently ship orders across India
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Delivery availability may vary for remote or restricted locations
4. Shipping Charges
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Shipping charges, if applicable, will be clearly mentioned at checkout
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Any additional charges such as Cash on Delivery (if available) will be displayed before payment
5. Order Tracking
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Once your order is shipped, tracking details will be shared via email or SMS
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You can track your order using the provided tracking information
6. Delayed or Failed Delivery
HIBA HERBS™ is not responsible for delays caused due to:
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Incorrect or incomplete shipping address
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Customer unavailability at the time of delivery
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Natural disasters, strikes, or courier-related issues
7. Damaged Packages
If you receive a damaged package, please contact us within 48 hours of delivery with clear images or video proof.
We will assist you as per our internal verification process.
8. Policy Acceptance
By placing an order on our website, you agree to this Shipping Policy.
9. Contact Information
For any shipping-related queries, you may contact us at:
Brand Name: HIBA HERBS™
Email: support@hibaherbs.in
